Privacy Policy

How We Protect Your Information

Apac Service Center & Insurance Services is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and insurance enrollment assistance.

Effective Date: 2025,1,1

SMS Text Messaging

Mobile information will not be shared with third parties for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This SMS disclosure applies to Apac Service Center & Insurance Services.

Information We Collect

Personal Information You Provide

  • Contact details (name, email address, phone number, mailing address)
  • Insurance application information (age, gender, health status, coverage preferences)
  • Government assistance program applications (income information, household details)
  • Estate planning information (beneficiary details, property information)
  • Immigration service information (visa status, citizenship application details)

Technical Information

  • IP address and browser information
  • Pages visited and time spent on our website
  • Device information and operating system
  • Cookies and similar tracking technologies

Sensitive Information

We may collect sensitive information such as health information, racial or ethnic origin, and immigration status as necessary to provide insurance and assistance services.

How We Use Your Information

  • Provide insurance quotes and enrollment assistance
  • Process applications for government assistance programs
  • Offer estate planning and immigration services
  • Communicate with you about your coverage and services
  • Improve our website and services
  • Comply with legal and regulatory requirements
  • Detect and prevent fraud

Information Sharing and Disclosure

We may share your information with:

  • Insurance carriers and providers to obtain quotes and process applications
  • Government agencies for assistance program enrollment
  • Service providers who assist us with our operations
  • Legal and regulatory authorities when required by law
  • Third parties with your explicit consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement comprehensive security measures to protect your information:

  • Encryption of sensitive data in transit and at rest
  • Secure server environments with access controls
  • Regular security audits and updates
  • Employee training on data protection
  • Physical security measures for paper documents

While we use reasonable security measures, no method of transmission or storage is 100% secure.

Your Rights and Choices

Depending on your location and applicable law, you may have the following rights:

  • Access and review your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Data portability
  • Object to processing of your information

To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential cookies for website functionality
  • Analytics cookies to understand website usage
  • Preference cookies to remember your settings

You can control cookies through your browser settings, though this may limit some functionality.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: info@apaccenter.com
  • Phone: (626) 291-2200
  • Address: 9668 Valley Blvd. #103, Rosemead, CA 91770

Last Updated: 2025